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注意事项:
1. 学员自己负责缆车票和滑雪装备。
2. 准时开课。建议课前10分钟到达。教练过时不候,迟到不补时,缺时不退款​。

课程取消更改规定:
Private Lessons(私课):

开课7天前                           退100%信用

开课24小时​以前                 退80%信用

开课24 小时以内                退50%信用

提供医生证明                     退100%信用 

详细如下:

a. 开课前7天之前取消或改期免费,退100%信用。

b. 开课前24小时之前7天之内取消或改期,退80%信用。

c. 开课前24小时之内取消或改期,退50%信用。

d. 提供医生证明指明无法上课的,退100%信用。

e. 学员找到替补可以免手续费。

f. 由于天气雪场等原因学校取消的课程,学校根据情况改期或退款。

Private Lesson Package(套餐):

a. 套餐每次课程取消或更改按私课规定执行。

b. 本雪季上课时间未满10/20小时,已上课时间按私课标准价计算,余款退信用

c. 本雪季上课时间超过10/20小时,已上课时间按套餐小时价计算,余款退信用。

Group Lessons(团课):

开课前30天以上取消全部团课         退100%信用(团课开课后不可取消)

单日课前24小时以上          退70%信用

单日课前24 小时以内         半天2小时课程退50%信用;全天4小时课程退70%信用

提供医生证明                      退100%信用

每期允许按上述规定取消单日课程一天,随后课程取消学费不退

缺课部分不退款。

允许学员找相当水平学员替补,替补免收费。

整个团课改期需有空位。

由于天气雪场等原因学校取消的课程,学校将根据情况改期或退款

学校保留因班级人数不够取消团课的权利。

Important Notes:
1. Student is responsible for their own lift ticket and equipment. 
2. Class starts on time. Student is advised to arrive at the meeting point 10 minutes before the class starts. Instructor will NOT wait for student who arrives late, there will be no make up for the delayed time, and no refund for the late time. 

Cancellation or Reschedule Policies
Private Lessons:

7 days before                      Refund 100% Credit

24 hours before                   Refund 80% Credit

within 24 hours                    Refund 50% Credit

Cancellation with Doctor's notes        Refund 100% Credit

Details below:

a. Free cancellation or reschedule 7 days before the start of the lesson, refund 100% credit. 

b. Cancellation or reschedule made within 7 days and 24 hours before the lesson will be refunded 80% by credit. 

c. Cancellation or reschedule made within 24 hours before the lesson will be refunded 50% by credit. 

d. Refund 100% if doctor's note can be provided stating that the student doesn't not fit for the activity. 

e. Student is allowed to find replacement for the absent time without fee. 

f. Lesson cancelled by school due to weather, ski resort closing, or other reasons will be rescheduled or refunded fully, per school discretion.

 

Private Lesson Package:

a. Each individual lesson follows the same policy as private lesson.

b. Unused time ​less than 20 hours during the current season will be credited after deducting the used lessons at the regular price of the private lesson. 

c. Unused time over ​20 hours during the current season will be credited after deducting the used lessons at the packaged price.

Group Lessons:

30 days before 1st lesson                            Refund 100% Credit

24 hours before each lesson                        Refund 70% Credit

within 24 hours                  Refund 50% Credit for half day 2 hour lesson

                                            Refund 70% Credit for full day 4 hour lesson

Cancellation with Doctor's notes                 Refund 100% Credit

Cancellation is allowed once for the entire course per above refund policy, no refund for the subsequent cancellations.

a. Free cancellation or reschedule 30 days before the start of the first lesson, fees will be refunded 100% by credit. 

b. Cancellation made within 30 days and 24 hours before each lesson will be refunded 70% by credit. 

c. Cancellation made within 24 hours before each lesson will be refunded 50% by credit. Full day 4 hour lesson will be refunded 70% by credit。

d. Cancellation is allowed once for the entire course per above refund policy, no refund for the subsequent cancellations.

e. NO refund or credit for the partially missed lessons. 

f. Reschedule of whole course is subject to the availability. 

g. Student is allowed to find replacement with equivalent ability for the absent time without deduction. 

h. Lesson cancelled by school due to weather, ski resort closing, or other reasons will be rescheduled or refunded fully at school's discretion.

i. School reserves the right to cancel group lessons if there are not enough participants for the class.

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